Privacy Policy

Last Updated: April 27, 2024

Introduction

Welcome to Olivia Cleaning Solutions. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

Information We Collect

Personal Information

Name
Contact Information (e.g., email address, phone number)
Billing Information
Service Details (e.g., type of cleaning service, appointments)

Non-Personal Information

Usage Data (e.g., browser type, access times)
Cookies and similar tracking technologies

How We Use Your Information

We utilize your information to provide, maintain, and enhance our services. Key uses include:

Service Delivery: Scheduling and performing cleaning services.
Communication: Responding to inquiries and sending updates.
Billing: Processing payments and managing invoices.
Improvement: Analyzing usage to improve our offerings.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Third-party vendors who assist us in operating our business.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

Access: Request a copy of your personal information.
Rectify: Correct any inaccurate or incomplete information.
Delete: Request the deletion of your personal information.
Restrict Processing: Limit how we use your information.
Data Portability: Receive your information in a structured format.

To exercise these rights, please contact us through the appropriate channels.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These tools help us understand how you use our services and improve our offerings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

Acceptance of Terms

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies, please do not use our services.

Contact Us

If you have any questions regarding this Privacy Policy, please feel free to reach out to us through the appropriate channels.